California Consumer Privacy Act (CCPA) Disclosure
Effective Date: April 2025
This California Consumer Privacy Act (“CCPA”) disclosure applies solely to California residents and outlines their rights under the CCPA, as well as how Smart Home Aid collects, uses, and shares their personal information.
We are committed to protecting your privacy and maintaining transparency with how we handle your data.
1. Your Rights Under the CCPA
As a California resident, you have the following rights regarding your personal information:
- a. Right to Know: You have the right to request that Smart Home Aid disclose the categories and specific pieces of personal information we have collected about you in the past 12 months.
- b. Right to Delete: You can request that we delete personal information we have collected from you, subject to certain legal exceptions.
- c. Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.
- d. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. This includes denying services, charging different prices, or providing a different quality of service.
2. Categories of Personal Information We Collect
In the past 12 months, Smart Home Aid may have collected the following types of information:
- Identifiers (such as name, phone number, email address, IP address)
- Commercial information (such as service inquiries, transactions)
- Internet activity (such as browsing behavior on our website)
- Geolocation data
- Inferences drawn from the above data to personalize services
This information may be collected directly from you, automatically through your use of our Services, or from third-party sources.
3. How We Use Your Information
We may use your personal information for purposes including:
- Matching you with smart home solution providers
- Communicating offers, services, and updates
- Providing customer service and support
- Analyzing website performance and improving services
- Complying with legal obligations
4. Sharing of Personal Information
Smart Home Aid may share your personal information with trusted service providers, affiliates, or partners in order to:
- Fulfill your service requests
- Offer you relevant promotions or services
- Conduct data analytics or improve user experience
We do not sell your personal information in exchange for monetary compensation. However, in accordance with the CCPA definition of “sale,” certain information may be disclosed to third parties for advertising or analytics purposes.
5. Submitting a Request
To exercise your rights under the CCPA, you may contact us via:
- Email: support@smarthomeaid.com
- Mailing Address: support@smarthomeaid.com
Please include your full name, contact information, and a clear description of your request. We may need to verify your identity before processing your request.
6. Authorized Agent
You may authorize someone to submit a CCPA request on your behalf. We will require proof that you have authorized the agent and verify your identity directly with you.
7. Do Not Sell My Personal Information
To opt-out of the sale of your personal information, please email us at:
support@smarthomeaid.com with the subject line “Do Not Sell My Info”.
8. Updates to This Notice
We may update this CCPA Notice from time to time. The revised version will be effective as of the updated date listed at the top. Please check this page periodically for changes.